Privacy Policy

This Privacy Policy explains how Elite RV Repair (“we,” “us,” or “our”) handles information collected through our website at elitervrepairohio.com (the “Site”). We’re a local mobile RV repair shop, not a data company — we collect as little as possible and never sell your information.

Information We Collect

We only collect the information you choose to give us. If you submit our request-service form, we receive the details you provide — your name, phone number, email address, the location and type of your RV, a description of the issue, your service preference (mobile or drop-off), and any notes. If you call or text us, we receive your phone number and the contents of the conversation. Our hosting provider may also log standard technical data (such as browser type and IP address) for security and analytics, as is common for most websites.

How We Use It

• To respond to your service request, schedule appointments, and provide repair estimates.
• To follow up on completed work, parts orders, and warranty matters.
• To operate, maintain, and improve the Site.
• To protect against fraud, spam, and abuse.

Sharing

We do not sell or rent your personal information. We may share it with trusted service providers who help us run the Site and our form submissions (for example, our website host and email provider), with parts suppliers, manufacturers, or warranty companies when needed to complete a repair on your behalf, and as required by law.

Cookies

The Site may use basic cookies or similar technologies needed for it to function and to understand general usage. You can control cookies through your browser settings.

Your Choices

You may request that we access, correct, or delete the personal information you’ve submitted to us. To do so, contact us using the details below.

Children’s Privacy

The Site is intended for a general audience and is not directed to children under 13, and we do not knowingly collect personal information from them.

Contact Us

Questions about this policy? Call or text us at (234) 217-8167, visit us at 5085 Wooster Road West, Norton, OH 44203, or reach us through our contact page.